Resolved -
The earlier issue affecting asset uploads on Capture Dashboard and Capture Cam has now been resolved. All upload and registration functions are back to normal. Thank you for your patience and understanding. If you encounter any further issues, please don’t hesitate to contact our support team.
Mar 24, 05:48 UTC
Identified -
We are currently experiencing a system issue affecting both Capture Dashboard and Capture Cam, where assets uploaded are not successfully registered. This issue is impacting all users on the Capture server. Our engineering team is actively investigating and working to resolve the problem as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. If you have any questions or need assistance, please feel free to contact our support team.
Mar 24, 04:59 UTC